Return Policy

We want you to be completely satisfied with your Fineland Vitamins purchase. If you’re not, we’re here to help.

Unopened and Sealed Products

You may return unopened and sealed products within 30 days of purchase for a full refund.

  • Please ensure the product is in its original condition and packaging.

Opened or Used Products

Due to health and safety regulations, we cannot accept returns for opened or used products.

Damaged or Defective Products

If you receive a damaged or defective product, please contact our customer support team immediately. We will arrange for a replacement or refund.

Exchange Policy

We want you to be completely satisfied with your Fineland Vitamins purchase. If you’re not, we’re happy to exchange your product.

Exchange Eligibility:

  • Unopened and Sealed Products: You may exchange unopened and sealed products within 30 days of purchase for a different product of equal or greater value.
  • Damaged or Defective Products: If you receive a damaged or defective product, we will exchange it for a new one at no additional cost.

Exchange Process:

  1. Contact Customer Support: Please reach out to our customer support team to initiate the exchange process.
  2. Packaging: Carefully repackage the unopened and sealed product in its original packaging.
  3. Shipping: Ship the package to the return address provided by our customer support team.
  4. New Order: Once we receive your returned product and verify its condition, we will process your exchange. You may place a new order for the desired product.

Please Note:

  • We reserve the right to refuse exchanges that do not meet our exchange policy guidelines.
  • Sale items are final sale and cannot be exchanged.
  • Shipping costs for exchanges are the responsibility of the customer.

If you have any questions or concerns, please don’t hesitate to contact our customer support team.